VecTec Presents a Workshop

The Virginia Electronic Commerce Technology Center (VecTec) of Christopher Newport University, in partnership with the Chesterfield County Community Development Block Grant Office and the Jefferson Davis Enterprise Center will present a workshop entitled “Bring the Customers In – Internet Marketing and Customer Service that Works” on March 13th from 9:30 – 11:30 at the Jefferson Davis Enterprise Center.

Learn how to successfully market your business on the Internet through a variety of strategies including: promotion strategies such as e-mail marketing and signature files; customer retention strategies like email newsletters; and search engine strategies. Real life examples will be presented with a special emphasis on customer service on the web. Discussion points to include:

  • Secrets to building loyalty
  • Ways to make customers feel extra special
  • Responding on-time on and offline
  • Up-to-date and accessible information
  • Online presentation of merchandise

Where:

Jefferson Davis Enterprise Center

8310 Shell Road

Richmond, Virginia 23237

This information session is FREE but seating is limited. Please make your reservation by contacting Kristen Folmar, Business Revitalization Coordinator, Chesterfield CDBG Department
Phone: 804.777.3004 or Fax: 804.748.7549