Governor Announces Capital One Expansion
600 New Jobs added
Chesterfield County welcomed Gov. Jim Gilmore earlier this month for the announcement by Capital One that it will locate a new customer contact center in Chester.
The new facility will result in the creation of 600 new jobs in the county. Capital One will occupy 74,000 square feet in the River’s Bend development at 701 Liberty Way by August.
“I am pleased to welcome this latest investment by a respected and vibrant corporate citizen such as Capital One,” Gilmore said. “Capital One has used cutting edge technology to become a true Virginia success story, and I am excited by its continued growth and strong commitment to its home state.”
Capital One Financial was founded in Virginia in 1994 and is one of the nation’s leading consumer credit companies. With more than 12 million customers, Capital One has been able to utilize some of the most sophisticated information technology programs in the industry to identify new customers and help them meet their financial goals. The company also is expanding into other consumer lending products through Capital One Bank and Capital One F.S.B.
“Capital One has achieved such rapid growth since it became independent because of our excellent customer service and willingness to embrace technology to build our market share,” said Richard D. Fairbank, Capital One’s Chairman and Chief Executive Officer.
Nigel Morris, the company’s President and Chief Operating Officer, added, “As we carefully evaluated our expansion plans, our experience with the highly-skilled and knowledgeable workforce in the metro Richmond area led us to conclude that we need look no further than our own home base as the ideal location for this new facility.”
More than 4,000 of Capital One’s 6,000 employees worldwide are located in the Richmond metro area.
The establishment of a toll-free hotline for local residents to use in order to learn more about the new employment opportunities at the Chesterfield risk operations facility also was announced. Prospective employees should call 1-800-77-HIRE-1 to learn more about how to become a Capital One associate.
The Virginia Economic Development Partnership and the Chesterfield County Department of Economic Development worked together to assist the company with its decision. The Virginia Department of Business Assistance will provide workforce training services.